Even well-established hotels have to make frequent upgrades to ensure that guests keep returning for more. It’s important to stay ahead of the curve and keep up with the latest trends to attract new guests while maintaining returning visitors. Investing in upgrades for your hotel can be a big decision, but it can definitely pay off. Keep in mind that it’s important to focus on quality over quantity. You don’t need to make all of these upgrades at once, but slowly implementing them over time will reveal an overall appealing and practical result for guests. They would appreciate the extra effort and will be more likely to return for future visits.
People are always looking for ways to get more value for their money, and when it comes to hotels, there are a few upgrades that can offer big returns. Here are hotel upgrades that are worth the money:
Add New Amenities
Adding new amenities is a great way to attract new guests and keep them returning. You might consider replacing old gym equipment with the latest models or adding new features to your hotel pool, such as a hot tub or waterfall. Guests are always looking for ways to stay active and healthy while on vacation, so adding new amenities can be a great way to appeal to this market. Additionally, suppose your hotel is located near a popular tourist destination. In that case, you could also add a tour desk to help guests plan their trip or provide them access to tickets for local attractions. This will contribute to a more positive experience overall and give guests one less thing to worry about during their stay.
Renovate Your Common Areas
You might consider renovating your common areas. This includes the lobby, breakfast area, and any other public spaces. These are areas that guests always pass through, so it’s important to make sure they’re well-maintained. Giving these areas a fresh look will make a positive impression on guests, especially if your hotel is showing signs of some wear and tear. For example, your hallways might have old carpeting showing their age. You can resolve this by getting flooring replacements that match your hotel’s theme. Not only will this make your hotel look more inviting, but it will also make it more comfortable for guests.
Another way to renovate your common areas is by adding some new furniture. However, you still have to ensure that your furniture doesn’t clash with your hotel’s overall theme or make a room feel too crowded. You can also invest in new artwork to add more personality to your common areas, such as the lobby or breakfast area. You can also consider changing up the layout of your lobby or breakfast area to create a more inviting atmosphere while still being practical.
Utilize Automated Technologies
Automated technologies are becoming more and more popular in the hospitality industry. Guests are looking for convenience and efficiency, so adding automated check-in/out, keyless entry, and mobile check-in is all excellent ways to upgrade your hotel. You can also add self-service kiosks for guests to use for ordering room service. This will allow them to do things on their own time and ultimately make their stay more enjoyable. These upgrades will make things more convenient for guests and save you time and money in the long run.
Moreover, you can also use automated technologies to keep track of your inventory and maintenance. This way, you can be sure that everything is running smoothly and that there are no surprises that might disrupt your business operations. However, you have to ensure that these automated systems continue to work properly and efficiently to avoid any negative feedback from guests. Hence, it’s essential to regularly inspect and maintain these systems to ensure they’re running smoothly.
Offer Loyalty Programs
Loyalty programs are a great way to keep guests coming back. Offering discounts and perks can encourage guests to return to your hotel. You can also offer loyalty points that can be redeemed for free nights or other benefits. For example, you can provide a free night for every certain number of stays. These programs are a great way to show your guests that you value their business and want them to come back.
Ensuring your guests receive the best possible experience is always worth the investment. Their comfort and satisfaction should always be your top priority. By making upgrades that offer more value and convenience, you’ll definitely see a return in both new and returning guests.